Live Video Shopping Platform

MIRA

Live video shopping for luxury retail. Connect with boutiques via E2E encrypted video calls, explore exclusive collections in real-time, and purchase with secure escrow protection.

? The Problem

  • > Luxury shoppers can't experience products without visiting stores
  • > E-commerce photos don't convey craftsmanship and quality
  • > High-value purchases need personal consultation and trust
  • > Payment security is critical for CHF 10k+ transactions
  • > Privacy-conscious buyers need encrypted communications

+ The Solution

  • > HD live video calls directly with boutique specialists
  • > Real-time product demonstrations with zoom and detail views
  • > End-to-end encryption - even MIRA can't see your calls
  • > Escrow payment: funds held until delivery confirmed
  • > Integrated shipping with DHL/FedEx for white-glove delivery
Core Features

The luxury shopping experience, digitized

[E2E]

End-to-End Encryption

Built on LiveKit's E2EE protocol. Your video calls are encrypted client-side - even MIRA's servers cannot decrypt your communications.

[$]

Secure Escrow Payments

Stripe Connect holds funds in escrow until delivery is confirmed. Buyer protection for high-value purchases up to CHF 50,000.

[HD]

Crystal Clear Video

720p/1080p adaptive streaming shows every detail. Zoom in on watchwork, examine stitching, see the true color of gemstones.

[~]

White-Glove Shipping

Integrated DHL/FedEx Express with insurance. Track your CHF 20k watch from boutique to doorstep in real-time.

[*]

Store Dashboard

Boutiques manage inventory, schedule appointments, and track sales from a dedicated dashboard. POS integration coming soon.

[i]

Privacy First

GDPR and Swiss DSG compliant. Self-hosted option for brands requiring complete data sovereignty.

"The future of luxury retail is not replacing the personal experience - it's extending it. A watch enthusiast in Tokyo should be able to experience a Bucherer consultation just like walking into Bahnhofstrasse."

- The vision behind MIRA

Technical Foundation

Enterprise-Grade Architecture

+------------------------------------------------------------------+ | MIRA ARCHITECTURE | +------------------------------------------------------------------+ | | | [iOS App] [Android App] [Web App] | | (Swift UI) (Kotlin) (React) | | | | | | | +---------------+------------------+ | | | | | +---------------v------------------+ | | | API GATEWAY | | | | Rate Limiting, Auth, TLS 1.3 | | | +---------------+------------------+ | | | | | +--------------------v---------------------+ | | | MICROSERVICES | | | | [Auth] [Catalog] [Orders] [Chat] | | | +--------------------+---------------------+ | | | | | +--------------------v---------------------+ | | | LIVEKIT CLUSTER (E2EE) | | | | [SFU 1] [SFU 2] [SFU N] | | | | Redis Cluster (State) | | | +------------------------------------------+ | | | | +------------------------------------------+ | | | EXTERNAL INTEGRATIONS | | | | [Stripe] [PayPal] [DHL] [Store POS] | | | +------------------------------------------+ | | | | +------------------------------------------+ | | | DATA LAYER | | | | [PostgreSQL] [Redis] [S3/Media] | | | +------------------------------------------+ | +------------------------------------------------------------------+
User Journey

How It Works

01

Browse & Book

Explore curated boutiques and their collections. Book a live video appointment with a specialist at your preferred time.

02

Connect Live

Join an E2E encrypted video call. The specialist shows you products in real-time - zoom in, ask questions, see every detail.

03

Purchase Securely

Pay via Stripe with escrow protection. Your funds are held safely until you confirm receipt of your purchase.

04

Track & Receive

White-glove shipping via DHL Express with full insurance. Track your item in real-time and confirm delivery to release payment.

Honest Assessment

Ups & Downs

+ What Works Great

  • True E2E encryption protects privacy-conscious luxury buyers
  • Escrow system builds trust for high-value transactions
  • LiveKit is open-source, no vendor lock-in
  • Self-hosted option available for complete data sovereignty
  • MVP costs as low as CHF 50/month to validate concept
  • SOC2, GDPR, and Swiss DSG compliant architecture

! Current Limitations

  • Currently in MVP development phase
  • POS integration not yet available
  • Multi-currency support coming in Phase 2
  • Requires reliable internet for HD video quality
  • Store onboarding process still manual
  • White-label option planned but not yet ready
Under the Hood

Technology Stack

LiveKit (E2EE Video) React Native Swift UI Kotlin Node.js PostgreSQL Supabase Redis Stripe Connect DHL Express API Kubernetes

Interested in the future of luxury retail?

MIRA is currently in MVP development. Reach out if you're a luxury retailer looking to pilot video commerce.

Get in Touch